Terms and Conditions
About Us
Beauty 2 Go are committed to customer service. If you have any suggestions or comments please email us using the link on the contacts page.
Our Contact details:
Beauty 2 Go
Phone: 07789 343770 9.00am- 5.00pm Monday to Friday.
Email: info@beauty2go.co.uk
VAT Registration Number - 919 7281 89
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Paypal and credit card payments. If you are shopping from North America or anywhere else outside the UK, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and MasterCard. Payment is taken before shipment. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
All UK orders are FREE post with an option of Royal Mail Special Delivery for an additional £5. All European and International orders are sent via Royal Mail International Signed For with a fixed postage price of £5 regardless of quantity ordered.
Delivery Schedule
Where possible, we will always dispatch all orders within 48 hours of receipt, however please allow up to 28 days for delivery. International buyers can expect extended delivery times subject to location and postal service selected.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
All prices include VAT where appropriate.
Payment Security
For Paypal payments please refer to the Paypal terms and conditions. Regarding cheque payments please note that cheques will be cleared before any goods will be despatched.
Guarantee
We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee. For hygiene reasons, we can only accept returns that are received unopened, unused in a fully sealed and re-saleable condition. Refunds will be made minus our postage costs unless item is found by us to be faulty.
Reaching Us
If you need to reach us, please email us using the link on the contacts page, alternatively, you can phone us on 07789-343770 during office hours.
Privacy Policy
Beauty 2 Go do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. We do not store any personal details on our computers.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms
All orders must be paid for in full prior to dispatch.